Customer service for current clients
Whether you need an ID card, a certificate of insurance, to file a claim, or just want to talk through your coverage, we're here to help.
Proof of Insurance
Need an ID card for your auto, boat, or motorcycle policy? Request it and we'll send it right over.
Certificate of Insurance
Need a COI for a business contract, landlord, or vendor? Send us the details and we'll issue it the same day.
File a Claim
Report a new claim directly with your carrier. Phone numbers, online portals, and instructions for each company we work with.
Discuss a Claim
Have a question about an existing claim or need help navigating the process? Get in touch and we'll walk you through it.
Billing & Payments
Pay your bill, set up autopay, or update payment info. Each carrier has its own portal — find yours on our Billing & Claims page.
Policy Changes
Adding a vehicle, dropping a driver, increasing coverage? Send us the change request and effective date.
Annual Account Review
Premiums went up? Life situation changed? Let's review your coverage together — usually 20-30 minutes.
Or just call us
Sometimes it's faster. Our office answers the phone Monday-Friday, 9am-5pm. Call (248) 693-6455 and a real person will pick up.